BikeParts.com Motorsports
Guarantee|Prices
and Ordering|Tracking|Security|Backorders|Warranties
Returns
and Exchanges|Customer
Service|Domestic Shipping|International Shipping
100%
Satisfaction Guarantee
BikeParts.com Motorsports
guarantees 100% satisfaction. If for some reason you are not
satisfied with the product you purchased, you can exchange
or get a refund for the item and we will credit your account.
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Prices
and Ordering
Availability:
All
products are subject to availability and prior sale. Prices
on our website are in effect until they are removed from
the pages. BikeParts.com Motorsports is not responsible for any errors
appearing in our website. All orders are subject to acceptance
by BikeParts.com Motorsports.
Adjustments:
We will always contact you regarding any unexpected delays,
backorders, or differences in pricing. Adjustments to pricing
and shipping rates can be completed on your order even after
the order has already been processed.
Payment:
Our online catalog prices are in U.S. currency. Our Secure
Online Order Processing accepts Master Card, Visa, Discover,
and American Express.
Price
Protection: If we lower the price on any item within fifteen
days from purchase, BikeParts.com Motorsports will gladly refund the
difference upon request.
Sales
Tax: If your order is shipped to a Sacramento County, California
address, a 4.2% sales tax for the merchandise is charged.
If your order is shipped to a California address other than
in Sacramento County, a 3% sales tax will be charged. There
is no tax implied on service, shipping, or products delivered
outside of California.
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Tracking
Shipments
Orders are sent via United Parcel Service or United States Postal Service Priority.
All military addresses will be shipped 1st Class Mail. You
will be e-mailed a Tracking Number (UPS) or Confirmation number (USPS) on the day your
product is shipped. Keep this number, you will need it to
track your order.
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To track your USPS Priority, APO, or FPO package, please
click here.
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You
can call our Customer Service number at 916 381-1797 OR
e-mail us at Motorsports@BikeParts.com to find out
your shipping information.
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Security
BikeParts.com
uses a Secure Server for all order processing.
BikeParts.com
has a secure ordering environment that we stand behind.
If it were not for the low incidence of Internet fraud we
would be hesitant to use this form of payment processing.
All personal information submitted during the ordering process
is encrypted using a Secure Sockets Layer encryption technology.
In
order to properly use and take advantage of this technology
you must possess a browser that accepts SSL encryption.
Secure Sockets Layer (SSL) is an encryption technology that
works with Netscape Navigator and Communicator (versions
6.0 and above), Microsoft Internet Explorer (versions 5.0
and above), and AOL (AOL 5.0 and above).
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Back
Orders
Due
to limited availability of some of the products we sell,
a particular item may be out of stock. If this causes your
order to be sent in more than one shipment, BikeParts.com Motorsports
will pay postage on all shipments after the first one.
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Warranties
Manufacturer's
Warranties: All items in BikeParts.com Motorsports are covered by a
specific manufacturers warranty. For an item to be covered
by the manufacturer, the item must be defective and these
defects must be a result of normal use or manufacturing.
Damage from accidents, misuse, poor installation, and racing
are not covered under manufacturers warranties. Make sure
to keep a copy of your invoice for proof of purchase. Shipping
in both directions are not covered under any warranty.
BikeParts.com
Warranty: BikeParts.com Motorsports extends each Manufacturer's Warranty
to the original purchaser for the original merchandise only.
If you feel that you may have a product that meets the criteria
for a Manufacturers Warranty, please contact BikeParts.com Motorsports
at 916 381-1797. Or you may e-mail us at Motorsports@BikeParts.com with your problem
and invoice number.
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Returns,
Exchanges and Order Cancellations
BikeParts.com
guarantees satisfaction. If for some reason you are not
satisfied with your product, you may exchange it for another
item or receive a refund.
- If you wish to cancel your order, you may receive a full refund.
Just remember to please contact us as quickly
as possible so the item does not ship prior to cancellation.
- All
returns for refund, replacement, or exchange may be returned
within 30 days of purchase, no questions asked! Please call us
at 916 381-1797 or email us at Motorsports@BikeParts.com
for a return authorization number prior to shipping the item(s) back to us. A 15% restocking
fee will be applied for returned items unless we are at fault for
shipping you the wrong items(s).
Any items returned after 30 days will be charged a 25% restocking fee.
- All
returns must be shipped via insured UPS Ground or United States Postal Service.
- Allow for one full
billing cycle for refunds to appear on your credit card
statement.
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Customer
Service
Do
you have any questions? Please write, call, or e-mail us
at:
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U.S
Shipping and Handling Policies
All orders are typically shippped within 48 hours.
BikeParts.com will not ship United Parcel Service to P.O. Boxes.
If you want your item shipped to a P.O. Box, please choose United States Postal Service Priority.
All
Internet Orders must be received by 4:00PM EST, Mon.-Fri.
Orders placed over the weekend will be processed on Monday.
All
backorders are shipped by Ground Shipping or First Class
Mail only. If you have paid for faster service, your credit
card will be refunded the appropriate amount.
All
military orders must be shipped by U.S.P.S. (4-8 business
days).
Heavier
and oversize orders may be subject to higher shipping rates.
You will be notified if there are changes in your billing amount.
Shipping
charges are derived from shipping, handling, and insurance
fees.
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International
Orders
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· Canada and qualified European countries
Bikeparts.com now ships to Canada and some European countries. Call us at 916 381-1797 or email us at Motorsports@BikeParts.com. We can answer any questions you may have, provide you with a shipping quote and take your order over the phone.
· U.S. Military
Yes, we ship to U.S. Military in Afghanistan and Iraq. We ship to any APO and FPO addresses! |
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